New MPV hotline available to answer your concerns

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Photo by SGN Staff
Photo by SGN Staff

Concerned citizen across the state of Washington can now call 1-833-829-HELP for the latest information on Monkeypox (MPV). The call center is a product of the state DOH's efforts to inform Washingtonians and destigmatize MPV through readily available resources.

"As we navigate the MPV outbreak in Washington state, we cannot underestimate the need for our community members to address their questions and concerns," said WA Secretary of Health Dr. Umair Shah.

Through an ongoing partnership with Washington 211, callers can get questions answered about MPV risk factors, vaccine information, testing and treatment from 6:00 a.m. to 10:00 p.m. Monday, and 6:00 a.m.to 6 p.m. Tuesday through Sunday and´┐Żobserved state holidays. Callers can continue to dial 1-800-525-0127 and press # to be transferred to a Washington 211 specialist. Language assistance is available in 240 languages.

"We are pleased to partner with 211 to meet this crucial need."

It is important to note that callers will not be able to schedule appointments for vaccinations at this number, but information on local vaccination sites is available online.

Photo by Christinne Muschi / Reuters  

"Vaccination is important," Shah told the SGN, "but it's not a silver bullet."

"The best thing you can do to protect yourself against MPV is to know the risks and take precautions." The DOH said in a press release Thursday, August 11. "Despite misinformation, we want to be clear that anyone who has close contact with a person with an infectious rash can get MPV; it is not exclusive to any community. MPV can also spread through touching objects, fabrics and surfaces that have been used by someone with MPV, and contact with respiratory droplets during prolonged face-to-face contact. If you have an unexplained rash, cover it, avoid skin-to-skin contact with others, and see a health care provider."

This is a developing story. As the MPV situation evolves, data and prevention techniques may change. For more information and to stay up-to-date, visit https://doh.wa.gov/you-and-your-family/illness-and-disease-z/monkeypox/.